Privacy Policy for TriTech Direct

Effective Date: 13 August, 2023 

Last Updated: 30 September, 2024

At TriTech Direct(“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website TriTech Direct (the “Site”) or interact with our services. 

1. Information We Collect 

1.1 Personal Information 

We may collect personal information that you voluntarily provide to us when you: 

• Register an Account: Name, email address, username, password, and other registration details. 
• Leave Comments or Feedback: Any information you include in your comments, including your name and email address. 
• Contact Us: Name, email address, phone number, and the content of your message. 

1.2 Automatic Data Collection 

When you visit our Site, we may automatically collect: 

• Usage Data: Information about how you interact with our Site, such as pages visited, time spent, and navigation patterns. 
• Device Information: IP address, browser type, operating system, and device identifiers. 
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and collect usage data. For more details, see our Cookie Policy. 

1.3 Third-Party Sources 

We may receive information about you from third parties, such as analytics providers or social media platforms, when you interact with our content on those services. 

2. How We Use Your Information 

We use your information for the following purposes: 

• To Provide and Maintain Our Services: Including account creation, authentication, and customer support. 
• To Improve Our Site: Analyze usage patterns to enhance user experience and functionality. 
• To Communicate with You: Respond to inquiries, send updates, newsletters, or marketing communications (with your consent). 
• To Enforce Our Terms and Policies: Prevent fraudulent activities and ensure the security of our Site. 
• Legal Compliance: Comply with applicable laws, regulations, and legal processes. 

3. Legal Basis for Processing 

We process your personal information based on the following legal grounds: 

• Consent: When you have given explicit consent for specific purposes. 
• Performance of a Contract: Processing necessary to fulfill our contractual obligations to you. 
• Legitimate Interests: Processing for our legitimate interests, such as improving our services, provided it does not override your rights. 
• Legal Obligations: Compliance with legal or regulatory requirements. 

4. Cookies and Similar Technologies 

4.1 What Are Cookies? 

Cookies are small text files stored on your device when you visit a website. They help us recognize your device and remember your preferences. 

4.2 Types of Cookies We Use 

• Essential Cookies: Necessary for the Site to function correctly. 
• Analytical Cookies: Help us understand how visitors interact with the Site. 
• Functional Cookies: Remember your preferences to provide a personalized experience. 
• Marketing Cookies: Used to deliver relevant advertisements. 

4.3 Managing Cookies 

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our Site. 

5. Disclosure of Your Information 

We may share your personal information with: 

• Service Providers: Third-party vendors who assist us in operating our Site and providing services (e.g., hosting providers, analytics services). 
• Legal Authorities: If required by law, regulation, or legal process. 
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. 

We do not sell or rent your personal information to third parties. 

6. Data Security 

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security. 

7. Data Retention 

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. 

• Account Information: Retained until you delete your account or request deletion. 
• Comments and Feedback: Retained indefinitely unless you request removal. 
• Usage Data: Typically retained for a shorter period, except when used for security or legal obligations. 

8. Your Rights and Choices 

8.1 Access and Correction 

You have the right to access, correct, or update your personal information at any time by logging into your account or contacting us. 

8.2 Data Portability 

You can request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format. 

8.3 Right to Erasure 

You may request that we delete your personal information. We will comply unless we are required to retain it for legal reasons. 

8.4 Opt-Out of Marketing Communications 

You can opt-out of receiving marketing emails by following the unsubscribe link in the email or contacting us directly. 

8.5 Complaint 

If you believe we have infringed your rights, you have the right to lodge a complaint with a supervisory authority in your jurisdiction. 

9. International Data Transfers 

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information remains protected. 

10. Children’s Privacy 

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information. 

11. Third-Party Links and Services 

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit. 

12. Automated Decision-Making 

We may use automated processes for spam detection and to enhance security. These processes do not have legal or significant effects on you but help us maintain the integrity of our services. 

13. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically. 

14. Contact Us 

If you have any questions, comments, or concerns about this Privacy Policy or our practices, please contact us at: 

TriTech Direct

Email: info@tritech-direct.com 

By using our Site, you consent to this Privacy Policy and agree to its terms. 

Cookie Policy 

This Cookie Policy explains how TriTech Direct uses cookies and similar technologies to recognize you when you visit our Site. It explains what these technologies are and why we use them, as well as your rights to control their use. 

1. What Are Cookies? 

Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work efficiently and to provide reporting information. 

2. Why We Use Cookies 

We use first-party and third-party cookies for several reasons: 

• Essential Cookies: Necessary for the Site’s operation. 
• Performance and Functionality Cookies: Enhance the performance and functionality of our Site but are non-essential. 
• Analytics and Customization Cookies: Collect information used to help us understand how our Site is being used. 
• Advertising Cookies: Make advertising messages more relevant to you. 

3. Managing Cookies 

You have the right to decide whether to accept or reject cookies: 

• Browser Settings: You can set or modify your web browser controls to accept or refuse cookies. 
• Opt-Out Links: For third-party cookies, refer to their privacy policies for opt-out mechanisms. 

Please note that disabling cookies may affect the functionality of our Site. 

4. Updates to This Cookie Policy 

We may update this Cookie Policy from time to time to reflect changes in technology or data protection law. Please revisit this page regularly to stay informed. 

5. Contact Us 

For more information about our use of cookies or other technologies, please contact us at: 

TriTech Direct
176 N. Main St, Spring Valley NY
Email: info@tritech-direct.com
Phone: +1-845-444-1698

By using our Site, you consent to this Privacy Policy and agree to its terms.